Frequently Asked Questions (FAQ) | Mini Skirt

SHIPPING & DELIVERY

Where do you ship to and what are the costs?
We ship to many countries worldwide. To see if we deliver to your location and to view the exact shipping cost, please add items to your cart and proceed to checkout on shopminiskirt.com. The shipping options and fees for your address will be calculated and displayed before you complete your purchase.

How long will my order take to arrive?
Delivery times vary depending on your destination. After your order is shipped, you will receive a confirmation email with a tracking number. You can use this to get the most accurate delivery estimate from the carrier.

Can I change my shipping address after I’ve placed my order?
To ensure your order is not delayed, we are unable to modify the shipping address once an order has been placed and is being processed. Please double-check your address carefully during checkout.

What if my package is marked as delivered but I haven’t received it?
First, please check around your delivery location and with others at your address. If you still cannot locate it, contact the shipping carrier directly using your tracking number to initiate an investigation. You can also reach out to our customer service team for assistance.

RETURNS & EXCHANGES

What is your return policy?
We offer returns on most full-price items within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached. Final sale items, such as swimwear and bodysuits, cannot be returned. Please visit our dedicated Returns & Exchanges page on shopminiskirt.com for full details and to initiate a return.

How do I start a return?
All returns must be initiated through our online Returns Center on shopminiskirt.com. You will need your order number and email address. Once authorized, you will receive a Return Merchandise Authorization (RMA) and instructions.

How long does it take to receive a refund?
Once we receive your return at our warehouse, please allow 5-10 business days for processing and inspection. After approval, your refund will be issued to the original payment method. Please note that your bank may require additional time to post the refund to your account.

Do you offer exchanges?
For the fastest service, we recommend returning the original item for a refund and placing a new order for the desired size or color on our website.

ORDERS & PAYMENTS

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.

Is it safe to use my credit card on your site?
Yes. We use secure encryption technology (SSL) to protect your payment information. We do not store your full credit card details on our servers.

Can I modify or cancel my order?
We process orders very quickly. Please contact our customer service team immediately after placing your order if you need to make a change. We will do our best to assist, but we cannot guarantee modification or cancellation once an order has entered the fulfillment stage.

How can I check the status of my order?
You can check your order status by logging into your account on shopminiskirt.com or by using the tracking link provided in your shipment confirmation email.

PRODUCTS & SIZING

How do I find my size?
We provide detailed size charts for each brand and product category on our product pages. We recommend measuring yourself and comparing your measurements to the chart for the best fit.

Are the colors accurate on the website?
We make every effort to display product colors as accurately as possible. However, color can appear slightly different depending on your monitor or device settings.

ACCOUNT & SERVICES

How do I update my email preferences or unsubscribe from marketing emails?
You can manage your subscription preferences by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us, or by updating your preferences in your account settings on shopminiskirt.com.

How can I contact customer service?
For any other questions, our customer service team is ready to help. Please visit the Contact Us section on shopminiskirt.com to send us a message.