Returns & Exchanges | Mini Skirt

We want you to love everything you order from Mini Skirt. If you are not completely satisfied, you may return most eligible items within 30 days of delivery for a refund or exchange.

Return Policy Overview

  • Return Window: Eligible items must be returned within 30 days of the delivery date.
  • Item Condition: All items must be unworn, unwashed, and in their original condition with all tags attached and in the original packaging.
  • Proof of Purchase: A valid order number is required for all returns and exchanges.
  • Final Sale Items: The following items are final sale and cannot be returned or exchanged: items marked as “Final Sale,” swimwear (for hygiene reasons), bodysuits, and any altered or personalized items.
  • Return Authorization: To initiate a return, you must obtain a Return Merchandise Authorization (RMA) through our online portal. Returns received without an RMA may be refused.

How to Initiate a Return or Exchange

  1. Visit our online Returns Center on shopminiskirt.com.
  2. Enter your order number and email address to begin.
  3. Follow the prompts to select the items you wish to return and your reason.
  4. You will receive an RMA number and instructions via email. For returns within our main service regions, a prepaid return shipping label may be provided.

Return Shipping & Fees

  • Standard Returns: A return shipping and processing fee will be deducted from your refund for returns within our primary service areas. This fee covers the cost of the provided prepaid label and handling.
  • International Returns: Customers outside our primary service areas are responsible for the cost of return shipping. We recommend using a trackable and insured service. The customer is also responsible for any applicable customs duties or taxes on the returned items.
  • Refund Amount: Refunds are issued for the merchandise value only, minus any original shipping charges and applicable return fees.

Processing Your Return

  • Receipt & Inspection: Please allow up to 10 business days for your return package to be delivered to our warehouse and processed. All returns are inspected upon arrival.
  • Refund Processing: Once your return is approved, your refund will be processed to your original method of payment. Please allow additional time for your bank or credit card company to post the refund. Original shipping charges are non-refundable.
  • Exchanges: For a different size or color of the same item, we recommend returning the original item for a refund and placing a new order on shopminiskirt.com. This is the fastest way to ensure you secure the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Experience team within 7 days of delivery. We will gladly arrange a replacement or refund and provide a prepaid return label. Please do not initiate a standard return for damaged items.

Non-Returnable Situations & Lost Packages

  • Returns that do not meet our eligibility policy (e.g., worn items, missing tags, final sale) may be sent back to the customer at their expense.
  • Mini Skirt is not responsible for return packages lost in transit without tracking. We strongly advise using a trackable service and retaining your proof of postage.

Store Credit & Gift Returns

  • Returns made without the original payment method (e.g., gift returns) will be issued as store credit in the form of an electronic gift card.
  • Store credit does not expire and can be used on shopminiskirt.com.

For any questions not addressed here, please contact our customer service team through the help center on our website, shopminiskirt.com. Have your order number ready for faster service.